Effective Date: February 23, 2025

1. Our Privacy Commitment

At Rashmi’s Bakery, we understand the importance of protecting your personal information. Whether you are shopping with us online, in-store, over the phone, through email, or on social media, we are committed to ensuring a safe and secure customer experience. This Privacy Policy outlines how we collect, use, store, and protect your data.

2. Who is Rashmi’s Bakery?

Rashmi’s Bakery is a subsidiary of Rashmi’s Bakery Inc., a federally incorporated company based in Brampton, Ontario, operating RashmisBakery.com and affiliated websites.

3. What Information Does Rashmi’s Bakery Collect?

We collect two types of information: personal information and non-personal information.

Personal Information

Personal information typically includes your name, address, phone number, and email address. We collect this information when you place an order, create an account, participate in promotions, or contact us. If you choose not to provide personal information, we may be unable to fulfill certain requests.

Non-Personal Information

Non-personal information does not identify you as an individual. Examples include your postal code, IP address, browser type, and browsing history on our website.

4. How We Use Your Information

We use your personal information to:

• Process and fulfill orders accurately.
• Provide customer service and respond to inquiries.
• Improve our website and marketing efforts.
• Send promotional emails, text messages, and targeted ads on search engines and social media.
• Administer contests, promotions, and surveys.
• Ensure compliance with legal and security standards.

5. Marketing & Consent

By placing an order or signing up for our newsletter, you may receive marketing communications from us. We use advertising platforms such as Google and Facebook to show relevant ads. Your personal data is only shared with these platforms to improve marketing efforts, and we do not sell your information.

You may opt out of marketing communications anytime via email preferences, replying 'STOP' to SMS messages, or adjusting ad settings on platforms such as Google Ads and Facebook.

6. Data Retention & Security

Customer details and order history are securely stored for record-keeping and legal compliance. We retain personal information for as long as required for business operations, tax regulations, or to fulfill our services.

We do not store credit card details after processing payments. Our systems implement security measures to prevent unauthorized access.

7. Cookies & Tracking Technologies

Our website uses cookies to enhance your experience and track website activity. Cookies allow us to provide personalized recommendations and marketing ads.

Users can manage cookie preferences through their browser settings. To opt out of targeted ads, you can adjust your ad se
ttings on Google, Facebook, or other advertising platforms.

8. Does Rashmi’s Bakery Disclose Your Information?

We do not sell your personal information. However, we may share it with third-party service providers strictly for business operations, including order fulfillment, marketing, and fraud prevention.

We may also disclose information if required by law, such as in response to government investigations, court orders, or legal compliance requirements.

9. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from minors. If a child has provided us with their information, a parent or guardian may contact us to request deletion.

10. Your Rights & Choices

You have the right to:

• Access and correct your personal information.
• Opt-out of marketing communications at any time.
• Request deletion of your stored personal data (subject to business and legal requirements).

11. International Data Transfers

Some of our third-party service providers, such as cloud storage and advertising platforms, may process your data outside of Canada. By using our services, you acknowledge that your data may be transferred internationally, and we ensure appropriate safeguards are in place.

12. Data Breach Notification

In the unlikely event of a data breach affecting your personal information, we will notify affected users as required by law. We will take immediate steps to secure data and prevent future incidents.

13. Policy Updates & Contact Information

To accommodate changes in our service, the technology, and legal developments, this Policy may change over time. We may add, change, or remove portions of this Policy when we feel it is appropriate to do so. Whenever we update this Policy we will change the date on the Policy to indicate when the changes were made.

For privacy-related inquiries, please contact us:

📧 Email: privacypolicy@rashmisbakery.com

📞 Phone: 905-970-0666

🏢 Address: Rashmi’s Bakery, Unit #9, 110 Pertosa Dr, Brampton, ON L6X 5E9

Updated: February 23, 2025